WaslaWork Desktop Mockup

55 Interactive Screens | 1440px Viewport

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13
Vendor
19
Customer
13
Admin
6
Auth
4
Scenarios
55
Total

Auth & Onboarding

6 screens

Authentication flow: welcome, registration, login, OTP verification, password recovery, and profile setup.

Authentication
👋
Welcome
Landing page with value props, Get Started and Login CTAs.
📝
Register
Account creation with Customer/Vendor toggle and social auth.
🔒
Login
Email/password and Phone OTP login with social auth options.
🔐
OTP Verification
6-digit code verification with countdown timer and auto-advance.
🔓
Forgot Password
Password recovery via email or phone with success confirmation.
👤
Profile Setup
Photo upload, bio, account type selection, and skill tags.

Vendor Journey

13 screens

Service provider experience: onboarding, service management, orders, financials, communication, and engagement.

Onboarding
📈
Dashboard
Vendor home with KPIs, active orders, and earnings overview.
🔧
Profile Wizard
Step-by-step vendor onboarding with KSA/Intl toggle.
Services
➕
Create Service
Build and publish a new service listing with pricing tiers.
📚
My Services
Manage active, paused, and draft service listings.
✎
Edit Service
Edit an existing service listing with pre-filled details and stats.
Orders
📦
Orders
View and manage incoming and active orders.
💬
Send Offer
Create custom offers with milestones and pricing.
Financials
📄
Invoices
Invoice history with dual currency and payout details.
💰
Earnings
Revenue analytics, payout history, and balance overview.
Communication
💬
Messages
Client conversations with real-time chat and message history.
Engagement
🎁
Referrals
Referral program with points, rewards, and invite tracking.
🎧
Support
Support tickets, submit requests, and vendor FAQ.
📲
WhatsApp Preview
WhatsApp Business chat preview with auto-reply settings.

Customer Journey

18 screens

Service seeker experience: browsing, vendor discovery, ordering, reviews, messaging, referrals, and support.

Browse
🏠
Dashboard
Customer home with recent orders, recommendations, and quick actions.
📁
Browse Categories
Explore 18 service categories across creative, tech, and business.
🔍
Find Services
Search and filter services with vendor tiles, ratings, and pricing.
Vendor Profiles
🎨
Ahmed - Logo Design
Logo design specialist profile from Jeddah, KSA.
💻
Nora - Web Dev
Web development expert profile from Riyadh, KSA.
📈
Khalid - SEO
SEO specialist profile from Dammam, KSA.
🤖
Emir - Full Stack
Full-stack and AI developer profile from Sarajevo, Bosnia.
Order Flow
✉
Contact Vendor
Service tier selection, urgency pricing, FX conversion, and workflow preview.
📜
Review Offer
Compare offers from multiple vendors, negotiate with counter-offers, and accept.
💳
Payment
Secure payment with KSA/Intl methods and escrow protection.
Post-Order
🚚
My Orders
Full orders list with split-view detail panel, status filtering, and timeline.
📦
Delivery Review
Quality checklist, revision workflow, and dispute filing for deliveries.
⭐
Review & Rating
Interactive star rating with category breakdown, validation, and success state.
📋
Order History
Completed, cancelled, and refunded orders with summary stats and filtering.
⚖
Submit Dispute
Dispute form with evidence upload, resolution options, and 20-day policy.
Communication
💬
Messages
Vendor conversations with real-time chat, file sharing, and typing indicators.
Engagement
🎁
Referrals
Points program with referral code, reward tiers, and invite tracking.
🎧
Support
Support tickets, customer FAQ, and new ticket submission.
📲
WhatsApp Preview
WhatsApp bot chat preview with order tracking and notification settings.

Admin Journey

13 screens

Platform administration: vendor verification, disputes, financials, and system settings.

Main
📊
Dashboard
Platform KPIs: GMV, revenue, vendors, customers, and activity feed.
✅
Verification
Vendor verification queue with tier badges and review actions.
⚖
Disputes
Active disputes with evidence review and escrow resolution.
📄
Invoices
Invoice queue with line item review and batch payment processing.
📦
Orders Management
All platform orders with status tracking and intervention tools.
Management
👥
Customers
Customer directory with profiles, order history, and account management.
💼
Vendors
Vendor directory with verification tiers, performance, and management.
📚
Services
Service catalog management, categories, and content moderation.
💲
Finance
Financial reports, revenue analytics, payouts, and escrow management.
Analytics
🎁
Referrals & Points
Program settings, points issuance, redemption, and fraud detection.
🤖
Chatbot Analytics
AI performance, WhatsApp analytics, and escalation analysis.
System
⚙
Platform Settings
Commission, fees, service categories, featured vendors, and gateways.
🎫
Support Tickets
AI-assisted ticket resolution with agent workload management.

Scenario Documentation

4 screens

Comprehensive chatbot and WhatsApp support scenarios for zero-escalation customer service.

Chatbot Scenarios
🤖
Chatbot — Customer
11 customer support scenarios with full conversation trees and AI resolution.
🤖
Chatbot — Vendor
10 vendor support scenarios covering registration, payments, disputes, and more.
WhatsApp Scenarios
📲
WhatsApp — Customer
11 WhatsApp support flows: order tracking, cancellation, refunds, payments, and more.
📲
WhatsApp — Vendor
10 WhatsApp support flows: payouts, disputes, registration, service management, and more.

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55 Desktop Mockup Screens | 1440px Viewport

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