Submit a Dispute
You have 20 days from order closure to submit a dispute
Order #WW-2401 — Logo Design
Pro: Ahmed Al-Rashidi · Closed: Feb 10, 2026
Ordered: Jan 25
SAR 2,500
Dispute window: 12 days left
Dispute Policy
Disputes must be submitted within 20 days of order closure
Both parties can submit evidence during review
Resolution typically within 3-5 business days
Escrow funds are held until resolution is final
Closed orders cannot be reopened — disputes are the only recourse
What Happens Next
You Submit
Dispute is filed and the Pro is notified
Pro Responds (48h)
The Pro has 48 hours to submit their response and evidence
WASLA Reviews
Our team (with AI assistance) reviews all evidence
Resolution
Decision is made and escrow funds are released accordingly
Order Communication
Ahmed Al-R.
Feb 10
Final delivery uploaded. Please review the logo files.
Fatimah Al-Z.
Feb 9
The colors are still not matching our brand guidelines. See attached.
Ahmed Al-R.
Feb 8
I've updated the logo with warmer tones as requested. Please check v3.
Fatimah Al-Z.
Feb 7
Can you update the logo colors? I prefer a warmer tone that matches our brand.