As a WaslaCare service provider, you agree to maintain all required licenses and certifications, arrive on time for scheduled appointments, perform services with professional standards, maintain proper insurance coverage, respond to customer inquiries within 2 hours, and comply with all applicable Saudi Arabian laws and regulations.

WaslaCare charges a 15% commission on all completed service transactions. Your net earnings (85%) are processed weekly every Sunday. Minimum payout threshold is SAR 100. Payment is made via bank transfer to your registered account. You are responsible for your own tax obligations.

Providers may cancel confirmed bookings with at least 24 hours notice without penalty. Cancellations within 24 hours incur a SAR 50 penalty. No-show incidents result in a SAR 100 penalty. Three or more no-shows within a month may result in account suspension.

Providers must maintain a minimum 4.0 star average rating. Ratings below 4.0 for two consecutive months will trigger a quality review. Providers may be required to complete additional training, face reduced visibility, or have their account suspended.

Providers must carry professional liability insurance with minimum coverage of SAR 10,000. WaslaCare provides supplementary coverage up to SAR 50,000 per incident for verified providers. Claims must be reported within 48 hours.