My payout for Order #WW-2389 was expected on Feb 17 but hasn't arrived yet. Can you check the status?
Last reply: 6h ago
View Details
Profile verification issue
Ticket #T-1032 · Feb 12, 2026
Resolved
My verification badge wasn't showing after document upload was approved.
Resolved in 4h
View Details
How to set up international payouts
Ticket #T-1018 · Feb 5, 2026
Resolved
Needed guidance on setting up Payoneer for international payout receiving.
Resolved in 2h
View Details
Payments are released from escrow after the client approves your delivery. Funds are transferred to your wallet within 24-48 hours after approval. You can withdraw to your bank account or Payoneer from your Earnings page.
WaslaWork charges a 15% commission on each completed order. This covers platform operations, payment processing, and buyer protection. Top-tier vendors may qualify for reduced rates.
Revisions included in your package are free. If the client requests additional revisions beyond what's included, you can offer a revision add-on with a separate cost. Always communicate clearly about scope.
Yes! WaslaWork supports international clients. Your services will display pricing in SAR with automatic currency conversion. International payouts are supported via Payoneer and Wise.
Complete your profile (100%), maintain a high response rate, deliver on time, and gather positive reviews. Vendors with consistent performance get promoted to higher tiers (T1, T2, T3) with better visibility.
Disputes are handled by our resolution team. Both parties submit evidence and the team reviews the case within 48 hours. Escrow funds are held until the dispute is resolved. Always keep clear communication records.