Hello! What can I do for you today?

Sure! Let me help you create that. What type of plumbing issue is it?

Got it. What priority level should I assign?

1. Emergency - Immediate attention
2. High - Within 24 hours
3. Medium - Within 3 days
4. Low - Scheduled maintenance

Work order created successfully!

WO-2026-0341
Unit: Apt 18
Type: Plumbing - Pipe Leak
Priority: High
Location: Kitchen
Assigned to: Tech Omar S.
ETA: Feb 24, 2:00 PM

The tenant has been notified. Would you like to add any photos or notes?

You are welcome! I will notify you when Omar arrives and completes the job.

Hello, Manager Khalid! How can I help?

Building A has 24 units with AC systems. Would you like to schedule servicing for all units or specific ones?

Our AC service team has availability for bulk servicing:

1. Mar 8-10 (Sat-Mon) - 8 units/day
2. Mar 15-17 (Sat-Mon) - 8 units/day
3. Mar 22-24 (Sat-Mon) - 8 units/day

Which window works best? Or would you like a custom schedule?

Maintenance scheduled!

Preventive AC Servicing
Building: A (24 units)
Dates: Mar 8-10, 2026
Time: 8:00 AM - 5:00 PM daily
Provider: CoolAir Maintenance Co.
Cost: SAR 150/unit = SAR 3,600 total

Tenant notifications will be sent 48 hours before. Shall I add this to the maintenance calendar?

Done! All 24 appointments have been added to your maintenance calendar. Reminders are set for tenants and the service team.

Hi! What would you like to know?

Tenant Profile - Apt 15

Name: Sara Al-Otaibi
Phone: +966 55 XXX XXXX
Email: sara.o@email.com
Move-in Date: Jun 1, 2025
Lease End: May 31, 2026

Payment Status:
- Jan 2026: Paid
- Feb 2026: Paid
- Monthly Rent: SAR 8,500

Service Requests: 3 total (0 open)
Satisfaction Score: 4.7/5.0

Yes, Sara's lease expires in 97 days (May 31, 2026).

Renewal notice should be sent by April 1. Would you like me to:
1. Send an early renewal offer now?
2. Schedule a reminder for April 1?
3. View renewal terms?

Reminder set for April 1, 2026. You will be notified to initiate Sara's lease renewal process.

Hello! Need to look up an asset?

Asset: AC-B2-042

Type: Split AC Unit
Brand: Samsung WindFree
Model: AR24TXHQASINEU
Capacity: 2 Ton
Location: Building B, Apt 42 - Living Room
Install Date: Mar 15, 2024
Warranty: Valid until Mar 2027

Service History:
- Sep 2025: Filter cleaning (routine)
- Jun 2025: Gas recharge
- Mar 2025: Annual servicing

Condition: Good
Next Service Due: Mar 2026

The last filter cleaning was on Sep 12, 2025 by Tech Mohammed H.

Based on the 6-month cycle, the next filter cleaning is due Mar 2026. Would you like me to schedule it?

Filter cleaning scheduled for Mar 3, 2026 at 10:00 AM. Added to the maintenance calendar.

Good morning! What do you need today?

Generating February 2026 Occupancy Report...

Processing data across all properties...

February 2026 Occupancy Summary

Total Units: 156
Occupied: 142 (91.0%)
Vacant: 14 (9.0%)

By Property:
- Al-Nakheel Villas: 48/50 (96%)
- Jasmine Apartments: 62/68 (91%)
- Palm Residences: 32/38 (84%)

Revenue Collected: SAR 1,207,000
Outstanding: SAR 42,500 (3 tenants)

Your full report is ready for download:
Download PDF Report
Download Excel Data

Report emailed to owner@alnakheel.com. They will receive it within a few minutes.

Hello! How can I assist you?

I found 3 tenants with overdue rent payments:

1. Fahad Al-Harbi (Villa 28) - SAR 12,000 (15 days overdue)
2. Noura Al-Qahtani (Apt 33) - SAR 8,500 (8 days overdue)
3. Youssef Ibrahim (Apt 47) - SAR 9,200 (3 days overdue)

Total outstanding: SAR 29,700

What method should I use?

1. SMS - Text message reminder
2. WhatsApp - WhatsApp notification
3. Email - Formal email reminder
4. All channels - Send via all methods

Reminders sent!

Fahad Al-Harbi - SMS + WhatsApp sent
Noura Al-Qahtani - SMS + WhatsApp sent
Youssef Ibrahim - SMS + WhatsApp sent

I will notify you when any payment is received. Fahad has been overdue for 15 days -- would you like to escalate his case?

Understood. I will follow up if no payment is received within 48 hours.

Hello! How can I help?

EMERGENCY DETECTED

Creating emergency work order immediately...

Emergency WO-2026-0342
Type: Water Leak - Major
Location: Building B, Ground Floor Corridor
Priority: EMERGENCY
Created: Feb 23, 2026, 3:47 PM

Actions taken:
Emergency plumber Ali K. dispatched (ETA: 20 min)
Building B maintenance team notified
Water main shut-off valve location: Basement Level 1, Room B-M3
Affected units (B01-B06) notified via SMS

Recommendation: Shut off water main valve in B-M3 to prevent further damage.

I will send real-time updates as the situation develops. Ali K. has confirmed he is en route. Current ETA: 15 minutes.

Hello, Manager Khalid! How can I help you today?

I found 7 leases expiring within 90 days:

Within 30 days:
1. Apt 22 - Layla Mohsen (Mar 15) — No renewal yet
2. Apt 9 - Saeed Al-Dosari (Mar 20) — Renewal signed

Within 60 days:
3. Villa 8 - Tariq Noor (Apr 10) — Negotiating
4. Apt 33 - Noura Al-Qahtani (Apr 18) — No contact

Within 90 days:
5. Apt 15 - Sara Al-Otaibi (May 31) — Pending
6. Villa 28 - Fahad Al-Harbi (May 25) — Pending
7. Apt 47 - Youssef Ibrahim (May 30) — Pending

Renewal offers sent!

Layla Mohsen (Apt 22)
Current: SAR 8,500/mo → Renewal: SAR 8,075/mo (5% off)
Sent via: Email + WhatsApp

Noura Al-Qahtani (Apt 33)
Current: SAR 8,500/mo → Renewal: SAR 8,075/mo (5% off)
Sent via: Email + WhatsApp

Both offers are valid for 14 days. I will notify you when they respond.

If Layla does not respond by Mar 1, I recommend listing Apt 22 for new tenants by Mar 5. This gives you 10 days to find a replacement before the lease ends. Shall I set a reminder?

Good morning! What do you need today?

Here are your 6 active vendors:

1. CoolAir Maintenance — AC Servicing
Contract: Jan-Dec 2026 | Rating: 4.8/5
2. SafeHome Pest Services — Pest Control
Contract: Mar-Dec 2026 | Rating: 4.6/5
3. AquaClean Pool — Pool Maintenance
Contract: Jan-Dec 2026 | Rating: 4.9/5
4. SecureGuard — Security
Contract: Jan-Jun 2026 | Rating: 4.5/5
5. GreenScape — Landscaping
Contract: Feb-Jan 2027 | Rating: 4.7/5
6. LiftPro — Elevator Service
Contract: Jan-Dec 2026 | Rating: 4.4/5

I found 3 security vendors in the Jeddah area with availability:

1. FalconShield Security — Rating: 4.8/5, SAR 18,000/mo (vs current SAR 16,500)
2. ProtectPlus — Rating: 4.7/5, SAR 15,800/mo
3. SafeZone KSA — Rating: 4.6/5, SAR 14,200/mo

Would you like me to request quotes from any of them?

Quote requests sent to both vendors with compound details (156 units, 3 buildings, 24/7 coverage, CCTV monitoring). You should receive responses within 3-5 business days. I will compile a comparison when both arrive.

Hello, Manager Khalid! How can I help?

SECURITY INCIDENT LOGGED

Incident #SEC-2026-0047
Type: Unauthorized Vehicle
Location: Parking Section B
License: ABC 1234
Time: Feb 23, 2026, 11:15 PM

Vehicle Check:
- Not registered to any compound resident
- Not on the visitor log for today
- No delivery scheduled after hours

Recommended Actions:
1. Security team to inspect the vehicle
2. Check CCTV footage (Camera B-3, B-4)
3. If unresolved, contact local police

Security officer dispatched to Section B
CCTV footage request submitted (B-3, B-4, 9:15 PM - 11:15 PM)

Footage will be available in the security dashboard within 10 minutes. I will notify you when the officer reports back.

Vehicle ABC 1234 added to the compound watch list. Security will be alerted if this vehicle is detected at any gate in the future.

Hi, Manager Khalid! What can I do for you?

Starting move-out process for Apt 22 - Layla Mohsen:

Move-out Date: Mar 15, 2026
Lease End: Mar 15, 2026
Security Deposit: SAR 17,000 (2 months)

Move-out Checklist:
Schedule pre-inspection (7 days before)
Utility meter final readings
Key collection (3 sets + gate card)
Unit inventory audit
Damage assessment
Cleaning and painting
Deposit settlement

Pre-inspection scheduled:

Date: Mar 8, 2026 (Sun) at 10:00 AM
Inspector: Yasser M.
Scope: Full unit audit — walls, floors, fixtures, appliances, AC units

Layla has been notified to be present
Checklist updated

After inspection, I will calculate any deductions from the deposit. Would you like to pre-book the cleaning and painting team?

Booked!

- Deep cleaning: Mar 16 (SAR 1,200)
- Painting: Mar 17-18 (SAR 2,800)

Unit should be ready for new tenants by Mar 19. I will update the listing status automatically.